Privacy Policy and Data Collection

This Privacy Policy for Remedy Massage Therapy, PC (doing business as “Remedy Wellness,” “we,” “us,” or “our”) explains how and why we collect, store, use, and share (“process”) your information when you engage with our services (“Services”), including when you:

  • Visit our website

  • Book or receive services

  • Communicate with us via email, phone, or online forms

  • Interact with our marketing or social media

If you have any questions or concerns about this Privacy Policy, please contact us at (917) 558-0228. If you do not agree with the terms outlined here, please do not use our Services.

Information We Collect

In order to book and manage appointments, we collect certain personal information, including:

  • Name

  • Phone number

  • Email address

  • Payment information (such as credit card details)

This information is securely stored and processed through our booking platform, Mangomint. For more information about Mangomint’s data security practices, please visit: https://www.mangomint.com/security

How We Use Your Information

We use the information we collect to:

  • Schedule and manage appointments

  • Communicate with you regarding your services

  • Process payments

  • Provide customer support

  • Improve our services and client experience

  • Send occasional marketing communications (if you opt in)

We may also use your information to comply with legal obligations, prevent fraud, or respond to lawful requests such as subpoenas.

Marketing and Analytics

Our website may use tools such as Google Analytics to better understand how visitors interact with our site and to improve user experience.

You can learn more about how Google uses your data here:
https://policies.google.com/privacy

You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

We may also collect:

  • Log and usage data

  • Device information

  • Approximate location data

  • Cookies or tracking pixels

No mobile information or personally identifiable information will be shared with third parties or affiliates for marketing or promotional purposes.

Sharing Your Information

We only share your information with trusted service providers as necessary to operate our business (such as booking and payment platforms).

We may also disclose your information if required by law or in response to valid legal requests.

Sensitive Information

In order to provide safe and effective massage therapy services, we may collect limited health-related information (such as intake forms or session notes). This information is used solely to inform your treatment and is handled with care and confidentiality.

Minors

Our Services may be provided to individuals under the age of 18 with the consent of a parent or legal guardian. In such cases, a signed consent form from a parent or legal guardian is required prior to treatment.

We do not knowingly collect personal information from minors without consent. If you believe that a minor has provided us with personal information without appropriate authorization, please contact us so we can delete it.

Your Choices and Rights

You may opt out of marketing emails at any time by clicking the “unsubscribe” link in any email.

You may also request to:

  • Access the personal information we have about you

  • Update or correct your information

  • Delete your profile or data

To make any of these requests, please contact us at (917) 558-0228.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be posted on our website.